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Over the past couple decades, Komatsu has developed to become a global giant due to their strength and competence within the various fields of logistics, excavating, construction and mining. By means of modern concepts and technological superiority, they continue to be at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design techniques and superior production functionality, Komatsu has distinguished itself through the manufacture of reliable and robust lift trucks that consumers from around the planet have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the growing need for its products in the North American marketplace. To better costs and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their consumers worldwide while remaining a leading manufacturer and provider of progressive forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy customers along with their North American consumers.
After countless years of establishing and retaining quality customer service relationships with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is vital. Komatsu starts all original projects and product developments with the customer's input. By welcoming input and criticism, they are able to determine client needs and expectations then develop innovative models and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the beginning and continued throughout the production, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that every piece of equipment will endure in even the toughest functions and environments. Adherence to precise engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent in-house quality standards all add to top-quality lift truck products. Komatsu Engineering Standards transform the current and progressive expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service plant. This contemporary facility begins the production process with unrefined steel which is then welded, fabricated and prepared. When assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control throughout the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed dealer networks who strive to exceed expectations. Specialized in all aspects from sales, service or operating training, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM parts on-hand to provide the necessary service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated distribution hub is another option. The web-based K-Link system assists dealers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class clients rely on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their nationwide account customers permitting them to profit from an original relationship that lets them customize their partnership in order to increase customer efficiency and profits. Komatsu national account consumers have access to on-line components and service support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any forklift worries.
The reliable and well-organized team at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience no matter if it is through product sales, instruction, maintenance, or aftermarket support. They want to guarantee the level of consumer service offered will help their clients satisfy or exceed their ambitions and develop a lucrative business/client relationship in the process. Komatsu strives to understand each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
